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Bevi Chagnon and Les Greenberg are long-time instructors at the U.S. Government Printing Office's University (GPO's internal training office, foremerly called the Institute for Federal Printing and Electronic Publishing, IFPEP).
We're proud of PubCom's many years of service to federal government publishers worldwide and consider it an honor to work with our colleagues at the GPO-U, where we've conducted specialized government classes for more than 15 years.
Both Les and Bevi are considered experts for federal government publishing: Les is the go-to person for government printing and procurement, while Bevi specializes in design, software, technology, and 508-accessibility for print and web publishing.
PubCom is contracted to teach the following classes at GPO-U during FY 2011:
Because these are GPO-U classes, PubCom does not process registrations or payments for them.
•> To view the GPO-U class schedule and to register for any of the classes on this page, visit GPO's website:
www.gpo.gov/customers/course_theinstitute.htm
These classes are open only to Federal and District of Columbia government agencies, and certain federal contractors. (The GPO is a service agency to other federal government agencies and can not provide these services to commercial enterprises or to the general public.)
Dates listed below are subject to change by GPO, so please confirm the classes with them at 202-512-1283, or through their website at www.gpo.gov/customers/course_theinstitute.html.
Printing Workflow: Processes, Terminology, and Ordering Printing
(4 days, instructor is Les Greenberg)
This course covers basic printing processes and terminology; digital and traditional prepress and printing processes; ink on paper and other substrates; paper, envelopes and the Government paper system; post-press finishing operations, binding and GPO print procurement.
| Instructor: | Les Greenberg |
| When: | March 21-24, 2011 |
| June 13-16, 2011 | |
| September 12-15, 2011 | |
| Length: | 4 days |
| Where: | GPO training labs, Washington DC |
| Registration: | •> Through GPO, 202-512-1283 www.gpo.gov/customers /course_theinstitute.html |
Best Practices for Government Publishers: Preparing and Preflighting Files for Trouble-Free Printing
(4 days, instructor is Bevi Chagnon)
This foundation course covers common technical problems with desktop publishing files; getting the best printed results for graphics; software programs for desktop publishing; limitations of using Office software and strategies to get the best from them; packaging native files and creating press and print-quality PDFs; checking/preflighting with desktop publishing programs.
| Instructor: | Bevi Chagnon |
| When: | March 1-4, 2011 |
| August 8-11, 2011 | |
| Length: | 4 days |
| Where: | GPO training labs, Washington DC |
| Registration: | •> Through GPO, 202-512-1283 www.gpo.gov/customers /course_theinstitute.html |
508 Compliance with Adobe Acrobat
(2 days, instructor is Bevi Chagnon)
This introductory course will provide concepts to properly create and edit Adobe PDF documents for access by users with disabilities.
| Instructor: | Bevi Chagnon |
| When: | April 26-27, 2011 |
| August 23-24, 2011 | |
| Length: | 2 days |
| Where: | GPO training labs, Washington DC |
| Registration: | •> Through GPO, 202-512-1283 www.gpo.gov/customers /course_theinstitute.html |
Superior Print Customer Service
(2 days, instructor is Bevi Chagnon)
This course provides building blocks for superior customer service: interviewing/listening to customers; educating customers about printing requirements, deadlines, and responsibilities; understanding customer expectations and hot buttons; saying no and providing options; dealing with irate customers; quality assurance and quick turn-around.
| Instructor: | Les Greenberg |
| When: | February 22-23, 2011 |
| July 26-27, 2011 | |
| Length: | 2 days |
| Where: | GPO training labs, Washington DC |
| Registration: | •> Through GPO, 202-512-1283 www.gpo.gov/customers /course_theinstitute.html |
The US Government Printing Office is a service agency to federal government publishers.
GPO University is its internal training office that provides classes to all federal government publishers, District of Columbia government publishers, and certain federal government contractors.
For more than 15 years, PubCom has conducted classes for GPO-U and its government clients.
We're proud to again be part of their core team of trainers for FY 2011.
Register for these classes at GPO-U.